I've got an HP WX4300 workstation running XP Pro SP3, and a USB keyboard problem. No USB keyboards will work on this PC. PS2 are fine. Are You Looking To Update USB Keyboard Drivers? Now You Can Easily Download USB Keyboard Drivers For Windows 10, 8, 7, Xp & Vista With Driver Whiz. Download Microsoft Mouse and Keyboard Detection Driver (USB) other device drivers or install DriverPack Solution software for driver update. Download the latest drivers for your Microsoft Hardware USB Keyboard to keep your Computer up-to-date. When I plug in 1) Microsoft Comfort Curve 2000, 2) Microsoft Natural Keyboard Pro or 3) generic USB keyboard with hotkeys, XP displays the 'Found New Hardware' wizard, and fails to find the correct drivers to install. On a working system, this wizard should never appear when plugging in a USB HID compliant keyboard. Note: -The USB ports are fine: all the above keyboards function 100% in the BIOS, as well as in Linux running from a live CD. -I have tried all the USB ports on the PC, all function identically. -The comfort curve 2000 used to work on this machine when directly plugged in, and when connected via a KVM. -I recently removed the KVM from the machine, and that is when USB keyboards stopped functioning, either directly plugged into the USB or through the KVM. -This condition exists in Safe Mode as well as in normal mode. Steps I have done so far: -In device manager: I have uninstalled everything mentioning 'keyboard' 'comfort curve' or 'HID'/'Human Interface Device'. Upon reboot, the New Hardware Found wizard comes up again. -in device manager, I have also uninstalled all the USB Root Hubs. Upon reboot, the USB hubs reinstall as expected, and then the 'New Hardware Found' wizard comes up again trying to find drivers for the keyboard. -on a working machine, I noted all the drivers reported in device properties for the keyboard. I copied those driver files from the working machine over to the non functioning machine. Upon reboot/ reinsertion of the keyboard, the wizard comes up yet again. -installed the intellitype manager. No success there. I am 1 step away from levelling the machine and starting from a new install, but would prefer to not do this. Any suggestions would be welcome! Hi Newfuturevintage, • When it tries to install the drivers for keyboard, do you receive the option to install the drivers manually? However, you may follow the steps below and check if it helps to fix the keyboard issue. Step 1 You may try to contact the computer manufacturer or access the computer manufacturer’s website and try to check and download the latest chipset drivers and firmware for your computer and install it. Later check if the keyboards are detected. Step 2 While the computer tries to install the drivers, if it gives you the option to select the drivers from the list and install it manually, you may try to install the drivers manually from the list and check if it helps. Step 3 You may try to uninstall the IntelliType software on the computer from Add or remove programs. Later restart the computer and reinstall the IntelliType software and check if it helps. Access the link below to download the latest software for your keyboard. You may also access the link below and follow the steps in the article to troubleshoot the USB issues on your computer and check if it helps. Hope this helps. Let us know the results. Thanks and Regards, Srinivas R Microsoft Support. Visit our and let us know what you think. Yes, when it tries to install the drivers, I do receive the option to install manually. I have tried pointing the wizard at the c: windows system32 and c: windows system32 drivers folders. I have also tried 'choose device from list', and picking the closest relatives to the Comfort Curve 2000. This also fails. I have now tried updating the BIOS firmware and updating to the latest chipset drivers for my HP machine, this did not resolve the issue. I have also tried uninstalling intellitype, this also does not resolve the issue. I have also tried the KB/310575 tips, and this also does not resolve the issue.
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November 2018
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